Cookies
We use cookies on our website. Cookies are files which remember your preferences and actions across our website. We store these cookies on your computer, tablet or mobile phone when you visit our website.
We use these cookies for the following purposes:
- Functional or essential cookies. These ensure the proper and secure technical operation of our website.
- to improve our services and pension products.
- to tailor the information contained on our website to your needs. You will find specific information there regarding your pension.
We handle your personal data securely
Achmea Pensioenservices agreed on terms to protect your privacy, including terms relating to the protection of your personal data. In addition, our systems and applications are securely protected. The cookies we store never contain your telephone number and email address. You will find more information - including on your rights - in our Privacy Statement. We also set cookies on behalf of other companies, which serve those companies’ purposes. These cookies are subject to the privacy policies of the individual companies.
We use 2 types of cookies
- Functional or essential cookies. These ensure the proper and secure technical operation of our website.
- Analytical cookies. We use these to anonymously collect information on, for example, the use of our website. This helps us to improve the site and make it more user-friendly. We also use it to store the following information:
- technical data, including your IP address, browser type and the device you are using.
- the website which directed you to our site.
- when, and how long, you visit or use our website.
- which pages you visit on our website.
All web browsers provide the option to delete your cookies
You may be using more than one web browser for your internet access, for example Internet Explorer, Safari, Chrome or Microsoft Edge. The browser settings of any browser allow you to clear (delete) your cookies.
The Cookie Statement may be amended in the future
For example, if there are any changes in the law. In this case, we will modify the Statement to comply with these changes.
Types of cookies we use
| Cookie name | Cookie type | Party using the cookies | Purpose | Retention period |
| ARR Affinity | Functional | Microsoft | During your session you stay in the same technical environment | During your session |
| ASPXAUTH | Functional | ASP.NET | Verification that you are using your own mobile to log in | During your session |
| AspNet.Cookies | Functional | ASP.NET | Verification that you are using your own mobile to log in | During your session |
| ASP.NET_SessionId | Analytical | ASP.NET | Integrate your session for a single user | During your session |
| SC_ANALYTICS_GLOBAL_COOKIE | Analytical | Sitecore | Analysis of the use of our website | 10 years |
| ga | Analytical | Analysis of whether you are an existing or new user | 2 years | |
| gat | Analytical | Analysis which helps Google to reduce the number of technical questions | 10 minutes | |
| gid | Analytical | Analysis of your browsing history | 24 hours | |
| RequestVerificationToken | Functional | Achmea | Verification of your identity | During your session |
| svtri | Analytical | Relay42 | Storing your preferences for the use of cookies | 2 years |
| svs | Analytical | Relay42 | Storing your preferences for the use of cookies | 2 years |
| apfcsapersisted | Analytical | Celebrus | Gain insight into the visitor's behavior. These anonymous statistics are used to improve the website | 5 years |
| apfcsasession | Analytical | Celebrus | Merge your sessions into 1 user | During your session |